Visiting Hours

Visitation Restrictions

Exceptions

Virtual Family Visits 

Additional Information

 

Due to the increasing number of COVID-19 cases across Essex County and Chatham-Kent Erie Shores HealthCare is implementing enhanced visitor screening requirements. They include:

 

This action is being taken out of extreme caution for the safety of both patients and staff. This was not an easy decision, and ESHC can appreciate this will cause anxiety and stress for our patients and their loved ones – however, it was necessary as COVID cases rise in Ontario. As you know, ease of spread, climbing transmission rates, and increased positive rates for tests, are putting unprecedented pressure on capacity within the system.

 

Exceptions 

 

ESHC has introduced limited exceptions to this no visitor policy.

  • One visit by one visitor to a patient who is actively dying 
  • One support person for a woman in labour 
  • One parent/guardian of an ill newborn, child or youth 
  • One support person a patient with dementia/cognitive impairment 
  • ESHC utilizes medical translation services, a translator will be allowed in only if necessary. 

 

 Virtual Family Visits

Erie Shores HealthCare understands the important role family plays in a patient's recovery. Virtual Family Visits are offered to allow patients and their loved ones to visit, while still maintaining necessary COVID-19 precautions. Instead, patients speak with loved ones using a telephone, smartphone or computer/tablet. Virtual Family Visits are approximately 20 minutes long and can be booked in advance online. Click this link for more information or to book your virtual visit: /virtualfamilyvisitrequest 

 

Additional Information

 

PPE 

 

All OUTPATIENTS AND VISITORS will continue to be required to wear medical-grade masks (no cloth masks) upon entry to the hospital. Visitors and outpatients will be offered a face shield at the entrance. Visitors are reminded to wash their hands before entering and after leaving a patient room.

 

Food 

 

Single serving, pre-packaged food may be dropped off at the screeners' desk inside the Main Entrance to be brought up for the patient, if allowed - NO external food for ICU patients. No homemade food/baked goods or communal food allowed.

 

Personal Item Drop-Off 

 

Visitors must bag and room tag all personal items before delivery. Glasses, hearing aids, dentures, one personal cell phone/tablet, or clothing required for patients who are being imminently discharged may be dropped off at a hospital entrance, and hospital staff will take it to a patient's room. Rehab patients will be allowed shoes and daily changes of clothes as required by their prescribed therapy.