Patient Advocacy

Erie Shores HealthCare is constantly implementing quality and safety initiatives to improve our patient’s hospital experience. We continually monitor our services to provide our communities with access to safe, quality care in a patient and family-focused environment.

Being accountable to our patients and community is essential to earning your trust and building a reputation for excellence.

If you have a compliment or concern about the care you have recently received or are currently experiencing at one of our hospitals we encourage you to contact our patient advocate: Lena West or call 519-326-2373, Ext. 4118.