PCR Testing Information
Antiviral Treatment Information
The Erie Shores HealthCare COVID, Cold, and Flu Care Clinic is a medical clinic that can test, assess, and provide treatment for people with COVID-19 and other cold and flu-like illnesses.
Services at the COVID, Cold, and Flu Care Clinic include clinical assessments, antiviral medication, and PCR testing for eligible patients.
Your primary care provider will give you advice about what to do next. This may include:
Community-based supports are available for health assessments and testing.
Mobile. Medical. Support. operates a mobile clinic that sets up in areas across Windsor and Essex County. To find out where they will be next, visit this link: weoht.ca/Resources. You can find more information here, including how to request the mobile clinic visit your site.
People with worsening COVID or flu-like symptoms may benefit from a Clinical Assessment. A physician or nurse practitioner will conduct the clinical assessment, including assessing oxygen saturation and vital signs and identifying relevant risk factors. Following the assessment, the patient could be sent home, receive a prescription or possibly referred to the Emergency Department for further testing. You should bring a list of your medication and any important medical conditions to your appointment for a clinical assessment.
The provincial government has changed the eligibility criteria for PCR testing. To be eligible to receive a PCR test at the Erie Shores HealthCare COVID Assessment Centre, you must meet one of the following criteria:
If you have questions about COVID-19 testing and isolation guidelines, please call the Provincial Testing and Isolation Information line at 1-888-777-0730.
Antiviral Treatments (Paxlovid)
COVID-19 antiviral treatments are available to those with symptoms and a positive test result (PCR or rapid antigen test) at higher risk of severe illness from COVID-19.
Find out if you’re eligible for testing or antiviral treatment, or talk to your healthcare provider to learn more.
Patients can book an appointment by clicking here or calling the COVID, Cold, and Flu Care Clinic at 519-326-2373 extension 4263. Appointments take place 7 days a week, including holidays.
When you arrive, we will take your name and health card information and the reason for your visit (clinical assessment, antiviral treatment or PCR test)
You will be seen by either a physician or nurse practitioner. They will assess your condition, including your oxygen levels, vitals and any risk factors. Following your assessment, you may be sent home, given a prescription, or possibly referred to the Emergency Department for further evaluation.
If you are eligible for a PCR test, a healthcare worker will swab your nose to obtain a sample to test you for COVID-19. To review your COVID-19 test results, please go to the Ministry of Health website. You will be required to enter your OHIP number from your green photo health card, or you can call the assessment centre after 72 hours for your results at 519-326-2373 ext 4263.
You will meet with a physician or nurse practitioner to determine if you qualify for antiviral treatment (paxlovid). If they determine it's the best treatment, you will receive a medical prescription.
Yes. All ages are welcome.
The clinic is located at our hospital site:
To review your COVID-19 test results, please go to the Ministry of Health website. You will be required to enter your OHIP number from your green photo health card, or you can call the assessment centre after 72 hours for your results at 519-326-2373 ext 4263.
For hard copies. Please contact our Health Records Department.
PLEASE DO NOT SHOW UP AT THE ASSESSMENT CENTRE IN PERSON TO ASK FOR RESULTS.
Yes. Healthcare workers in this clinic have access to translation services.
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