COVID-19 - Visitor Restrictions at ESHC
March 13, 2020
As part of our ongoing efforts to protect the public, patients and our staff from potential transmission of the COVID-19 virus, Erie Shores HealthCare has implemented restrictions to the number of visitors allowed per patient.
Effective March 14, 2020 at 12:01 am, there will be ONLY ONE (1) visitor allowed per patient.
Two visitors for patients in palliative care.***
NO OTHER VISITORS WILL BE PERMITTED.
NO VISITORS UNDER 18 YEARS OF AGE WILL BE PERMITTED.
*** We are prepared to make special exceptions to the visitor policies above on compassionate grounds, but only at the request and approval by the patient, and in consultation with the care team and our infection control team.
Visiting hours remain unchanged – 8 am to 8 pm daily, with 24-hour visitation still permitted for palliative care, critical care and the Emergency Department.
ESHC asks that families and friends designate ONE or TWO individuals to be the visitors per patient throughout that patient’s stay in hospital. We also ask that you do NOT visit if you have travelled outside of Canada over the past 14 days, or have been in contact with someone who has, and/or you are feeling ill yourself.
If you do not need to come to the hospital, please stay home. ESHC is strongly recommending that any Ambulance or medical bills be paid online at www.erieshoreshealthcare.ca.
For any medical record requests, please contact our Health Records department at 519-326-2373 ext. 4510 or Fax: 519-322-0598.
If you are unsure whether you have contracted the COVID-19 virus, contact your primary care provider, medical clinic or the Windsor-Essex Public Health Unit 519 258 2146 ext. 1420, or call Telehealth at 1-866-797-0000 (24 hours, seven days a week).
Please continue to visit www.ontario.ca/coronavirus or www.erieshoreshealthcare.ca for regular updates on COVID-19.
Erie Shores HealthCare will continue to update the public regarding any changes to policies and procedures until the pandemic declaration has been lifted by the Province of Ontario.