Visiting friends and family in hospital used to be an expectation. Lots of things have changed about care in hospitals. The care provided is more technical. There is more equipment in the room. Patients don’t lie in bed for long periods of time. Drug regimes are complicated. Patients are encouraged to do more for themselves so they don’t lose strength and can go home faster. In addition to the changes in health care; the spread of infection is a serious issue in hospitals.
Visiting in today’s hospital has new limits and restrictions
WHEN THINGS ARE NORMAL IN OUR HOSPITAL or COMMUNITY Visiting HOURS ARE: 8 am to 8pm
However please consider the following:
- Don’t visit when you are ill
- Don’t bring children o visit (maternity is an exception)
- Wash your hands at the entrance and when you exit
- Limit the number of visitors to a minimum
- Respect the privacy of a roommate – control the noise
Ask for instructions about visiting before you enter when you see an INFECTION CONTROL SIGN on the door of a patient’s room. It is your responsibility to protect yourself, the patient and the community from spreading infection
Expect a professional may ask you to leave to perform a treatment or if visiting is creating a disturbance
In general 2 visitors at any one time is the maximum - take turns visiting to keep the numbers down and ask the patient who should visit. Expect a professional to let you know when one at a time is felt to be in the best interest of the patient
All nursing staff will make special visiting arrangements when there is a CRISIS EVENT in a family
WHEN THERE ARE INFECTIONS IN THE COMMUNITY
In the event of any community or hospital spread of infection visiting will be restricted as appropriate to the situation
Restrictions will be initiated by the infection control manager and communicated internally and externally through
- Entrance door signs
- The hospital ‘s Talbot street sign
- On the radio
- In the newspaper
- Posted literature in the hospital
- Through volunteers and in the emergency department
- Through hospital staff
Infection Prevention and Control
At Erie Shores HealthCare, we are committed to protecting the health and safety of our patients, visitors and staff. Patients who are sick are not able to fight off infections as easily as healthy people. If your loved one is not feeling well please ask them to postpone their visit.
Hand washing is the best way to decrease infection. Please wash your hands frequently during your stay or use alcohol hand wash available throughout the hospital.
Infection Control Guidelines for Visitors
Visitors must read and follow the infection control guidelines posted at all entrances. If an isolation sign is posted on a door all visitors must report directly to the Nursing Station where they will be provided with instructions.
To Protect Against the Spread of Infection, Visitors are asked NOT to:
- Use the washrooms in the patient’s rooms. (There are public washrooms throughout the hospital).
- Sit on the patient’s beds during your visit.
- Use the patient’s telephone.
- Share the patient’s food or use any of their utensils, glasses or cups.
How to Get Information as a Family Member or a Patient
Identify to the staff and your doctor one person you want to share information about your condition with and to act as your advocate if you need one. The staff will call that person at any time at your request. We will identify that person on your record. Please ask other friends and family not to call the hospital for condition reports.
Not all family doctors take care of their patient’s in hospital. If your does not or if you don’t have a doctor; you will be assigned to the hospitalist program.
Keep track of what you want to ask the doctor, they make rounds daily. If you feel you need to communicate with the doctor in charge of your care between visits; communicate this to the nurse assigned to your care.
We are proud of our Hospital and the compassionate care close to home we provide. As a patient or a family Member – do not hesitate to bring any questions or concern you may have to out attention while you are in hospital. Communicate with the person assigned to your care or with the doctor. If you are not satisfied, ask to speak to a manager, a manager is on call 24/7 to help staff work through any issues patient may have with the care and service.